Unraveling Mysteries: The 5 Whys Technique

Unlocking Solutions, Uncovering Secrets, and Navigating the Depths of Problem-Solving

Michael D. Callaghan

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Many years ago, I attended a leadership training course for my employer. During one memorable session, we started talking about RCAs. That’s “Root Cause Analysis” for those of you who, like me, are acronym-challenged. I despise the overuse of acronyms, but that…

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